Wednesday, July 13, 2016

Week 1 EOC: My Best and Worst Jobs

             It takes many key ingredients to make an occupation outstanding and worthwhile. These prime items include involved managerial staff,  a positive work environment,  teamwork and a willingness to learn and improve. One such job I had that fit that bill was CaptionCall. Within this institution there were two managers that split the number of employees they oversaw. Beneath the managers were 10 or so Team lead Supervisors who looked after a small number of the staff members of their manager and reported back to the manager. This overseer breakdown helped lessen the workload and stress for the management team, creating a smoother work environment. Another important item that was displayed at CaptionCall the made it exceptional great was the positive work environment, monthly team meetings allowed us to get to know our coworkers, which in turn created a friendlier work atmosphere. Our break room had free ramen, books and a Wii, which allowed for fun in our spare time, and rewards such as candy bars and gift cards were given for a job well done. Teamwork was another aspect that made this occupation outstanding. Having an instant messenger for our department allowed us to communicate with our team members any time we had questions or concerns. And lastly a key piece that CaptionCall possessed that made it a great place to work for was the overall willingness to learn and improve. The company would send out reviews constantly so that we were always aware of how to correctly do our job, trivia questions would be asked at the monthly meetings so that we were up to date on the latest company news and information. Overall, this company had many if not all of the aspects that make an institution an amazing place to work for.

I do not think I have worked anywhere that I entirely disliked, the place just had a few corks. One of my biggest pet peeves was the lackadaisical attitude some of my coworkers carried. Their lack of motivation, caused other individuals to carry their workload. Making it a hostile work environment. Another negativity about this company was the management's lack of communication. The managers' were hardly ever at the office and we had one staff meeting in a span of 6 months. Issues were rarely addressed and the company was suffering because of it.

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